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About Us
Who We Are
Why buy from ToolsmithDirect.com? Well, for starters, we've been manufacturing, selling and servicing hand tools, power tools, air tools, air compressors and equipment for over thirty years. Over the past three decades, we have built a truly global enterprise, with offices in the United States, Europe and Asia.
Our formula for success is simple: offer our customers high quality tools and premium brand names that are backed by service, parts and expertise on tool usage, home improvement projects and automotive repairs.
Here at our US headquarters, we maintain a large warehouse stocked with Kawasaki Power Tools, Snap-on Tools and Snap-on Equipment, Powerbuilt Tools and LIft Equipment and Tradespro and Alltrade brand hand tools and equipment.
To ensure our customers receive the best service and support, we also stock a robust inventory of spare parts to ensure your tools stay in tip-top shape.
When you need service, you can speak to a real live human being who has been providing customer support for many years.
And if you have questions about how to use a tool or how best to tackle a project, we have the expertise you need to get the right answers.
So while we've been selling online for about eight years, we are seasoned pros in the tool business. Thanks for giving us a try - our 400+ team members are ready to earn your business!
Orders
We generally fill and ship orders on in-stock merchandise in five business days or less. If you need something sooner, just ask and we'll do our best to get your order out earlier. We ship all orders via ground service unless alternative arrangements are made.
Returns
We want you to be happy with your purchase. If for some reason you're not, simply return your unused product, postage paid, within 30 days of purchase. We will refund your purchase price less original shipping charges. For more information, read about our policies.
Why buy from ToolsmithDirect.com? Well, for starters, we've been manufacturing, selling and servicing hand tools, power tools, air tools, air compressors and equipment for over thirty years. Over the past three decades, we have built a truly global enterprise, with offices in the United States, Europe and Asia.
Our formula for success is simple: offer our customers high quality tools and premium brand names that are backed by service, parts and expertise on tool usage, home improvement projects and automotive repairs.
Here at our US headquarters, we maintain a large warehouse stocked with Kawasaki Power Tools, Snap-on Tools and Snap-on Equipment, Powerbuilt Tools and LIft Equipment and Tradespro and Alltrade brand hand tools and equipment.
To ensure our customers receive the best service and support, we also stock a robust inventory of spare parts to ensure your tools stay in tip-top shape.
When you need service, you can speak to a real live human being who has been providing customer support for many years.
And if you have questions about how to use a tool or how best to tackle a project, we have the expertise you need to get the right answers.
So while we've been selling online for about eight years, we are seasoned pros in the tool business. Thanks for giving us a try - our 400+ team members are ready to earn your business!
Orders
We generally fill and ship orders on in-stock merchandise in five business days or less. If you need something sooner, just ask and we'll do our best to get your order out earlier. We ship all orders via ground service unless alternative arrangements are made.
Returns
We want you to be happy with your purchase. If for some reason you're not, simply return your unused product, postage paid, within 30 days of purchase. We will refund your purchase price less original shipping charges. For more information, read about our policies.
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